Handyman and Construction Service
Contractor
Lab Work – Painting Contractor Web Work
Bootstrap CMS Website, for CT base RG Way Painting Contractor.
Customer Request and Focus on Family
First, let’s start with client preferences and requests for the website – ideally, an optimized, easy-to-use, user-friendly, photogenic, mobile-first design. The goal is to provide customers with an online experience that mirrors the quality of service they receive in person. Personal care and customer immersion are two key takeaways and factors to include in the design.
It’s worth noting the business was a father and son operation, that covered the Southern Shore of Connecticut, Hartford, New York and Pennsylvania. It was a small two-man operation focused on providing residential and commercial expertise and care. The main focus was on customer service experience, with the aim of making potential new customers and returning customers feel valued.
The client wanted his customers to see the care and experience the craftsmanship and level of service for themselves. The goal was to help customers envision themselves in their new or renovated spaces upon completion. This approach helped maintain loyal customers and emphasized long-term customer relationships, friendships, and partnerships. Additionally, sharing customer feedback and recommendations based on recent work completed added a personal touch to the business.
Residential and Commercial Clients
Secondly, the point here was to highlight professional level/portfolio level work both indoors and outdoors including residential and commercial spaces. RG Way Painting Contractor offers painting services, general contractor services as well as handyman services. All services are of extremely good workmanship and are local to the Southern Connecticut market. The most important aspect of this work example was a quick portfolio site for clients to experience the RG Way experience. This includes sharing more about the planning-to-construction process, including clean up and payment. The goal is to provide ‘white-glove’ concierge level services, finding the right solution for your great investments
Communication and updates were also included in the scope for RG Way Painting Contractor. Customer feedback, recommendations and advocacy are a must, has this client had over 25 years experience and loyal customers willing to share their appreciation of completed work. It is always great to see such great services, professionalism and care for customer needs.