Lab Work – DJI Issues
Diagnosis: bleak… The DJI camera gimbal is inoperable, with the 45° gimbal tilt consistently shifting to the right of center a known issue straight from the factory…
DJI Gimbal: Alignment issues are present from the start. The gimbal is off-centered, indicating potential trouble with the camera and motor. This is a repost from Twitter prior to X, where I wanted to share a message that detailed a 24+ day duration from workshop-to-DJI process and back.
PH4 Gimbal Issues
Power Down
Repack Repair
Next, please keep in mind that ‘repair days’ are counted by the number of days the device is in repair. ‘days in repair’. Additionally, it is important to note down time includes DJI facility time – pre, post shipment and travel time. Whether it is in the US (possibly CA) or abroad (** the total # of repair days do not include ‘in transit’ days… times are not presented online in the DJI UI – status tracker **). Just be aware, times aren’t always accurate. If you prepare for this inaccuracy, or system latency, you’ll be better off with some of the repair ambiguity. This information may come as a disappointment, but it is good to be aware of it now. From a customer’s perspective, this experience was a nightmare.
Just to clarify, ‘Hey, we don’t count the time it takes for the device to travel to and from the customer and DJI, we apologize for any confusion. It is safe to assume that most of us, myself included, do not have a spare Phantom 4 ProV2 just sitting around. Perhaps the issue is related to a defective gimbal or defective gimbal motor(S). In this case, a brand new drone was sent back to DJI for repair. Let’s bring this nightmare to a close and conclude the DJI Gimbal matter, as I would prefer not to encounter any issues straight from the factory. That said, let’s cut to the chase, here is a quick peek at the DJI Fix article some 30 days later.
Other Robot and Drone Repairs
Although this drone is under warranty or we may be ‘under-the-hood’ trying to fix this problem ourselves. That said, learn more about drone and robot repair? Read our series on the Maytronic Dolphin Nautilus CC Plus – Dolphin Down, in need of repair, under repair and Dolphin On, robot back to work in the water. Down time is money being spent, work not being done and more importantly, reducing your Return-On-Investment (ROI) – money paid to purchase a robot to do said work, compared to the manual labor to keep the pool clean. I’d say this has huge potential for those pool owners looking for a little more in-the-pool time versus pool care and maintenance time. How about Apple repairs, M1 Chip repair, or MBP Batter Swap
Finally, as usual leave a comment below, let us know what you’re thinking?
